FAQ

How Do I Place An Order?

You may place and order using our convenient shopping cart which is secure.

Your order will processed with ​​​​in 24 - 48 hours.  But may take longer if this occurs

you will be notified---via Email---or USPS postal mail.

 

If items that are Out Of Stock  then it will take longer due to casting times.

Payment and Shipping

We accept the following forms of Payment. Credit cards via PayPal services* USPS postal money orders or Canadian Postal money orders in US funds only. Please do not send cash of any kind.​  Checks are also accepted. on US banks only, will delay

shipping until clear 5-7 days.

 

If paying via credit card our PayPal User ID: wba2485811@aol.com

 

We are now able to take credit cards for sales during shows or meets that we may attend. This is done using paypal and square services.

Shipping Charges
 
* Shipping charges have  been increased for this year we are in line per the latest USPS rate increase. Global shipping has increased as well

Shipping charges for all US orders are by price range up to a certain dollar amount, once you reach the maximum amount there is no more added.  The  US lower 48 .

USPS priority mail  starts at US $12.75*    Canadian  by flat rate*   Foreign shipping charges are based on USPS priority mail international Global at Flat rate  for orders up to $400.00.  4lbs in weight.  Most countries fall into this price from the drop down shipping menu at check out. All other countries not listed are have a Flat rate charge as well. Note : It is best to place a larger order over a 1-3 item order the rates are the same.

 

When you go to check out just add your country all regions are covered automatically  in the total

 

All shipments are done using USPS Priority Mail services.

 

* Larger orders will require additional shipping. 

 

* Several items will require a shipping surcharge for additional weight and packaging, this is all figured in as you proceed thru checkout. This is noted in the item drop down menu.

Please allow 2-3 weeks for order processing we try to maintain all items in stock, but due to demands and large orders replacement castings will have to be made if they are out of stock. Orders that are special item purchase may take up to 4-6 weeks

these are noted when add them to the shopping cart

 

​Secure Ordering & Payment Options

We have a very secure order system, and is very easy to use, you can also send in you order via USPS snail mail. If you do not wish to do it over the web site. Other payment options are checks*--USPS postal money orders--Canadian postal money orders in US funds.​

 

If you do not want to use the secure cart ordering, you may send or call you order in via phone and send a check.

​* Checks hold orders 7-10 days ​

Returns & Refunds
Returns are accepted and mistakes do happen. We try to make sure that all
castings sent to you are good representation and quality. Please contact to return and item. There will be a $2.00 handling charge for returned items.

Do you offer dealer terms ?

 

Sorry we do not offer dealer terms, our product cost just will not let us do this.

 

Do you do special castings ? *

 

Yes we will produce special runs for new castings that you may want.  The cost is by mold box size, 6 x 6 with a 1" thick Rubber mold usually cost $160.00. Larger mold boxes can also be made at $25.00 for each 1" added in length . ( 6x7 $185.00   6x8 $225.00. ) You can get 4-8 masters mounted to the mold box of this size. We can usally get 30-40 shots per mold depending on cavity size.  Cost per new 6 x 6 replacement rubber mold $85.00 ea.  ( 6x7 $110.00  6x8  $135.00 ) Cast resin parts from molds usally add an additional cost of 2.75 average  for each casting.  Larger castings will cost more ie  for material cost. * Molds and mold boxes are retained by Delta models. These may be added to the parts line at a future time.

 

Will you be adding to your product line in the future ?

 

Yes we will be adding to the product line on a continuing basis. We are always looking to add new and unique items. If there is some thing you think would be good and has a need, we would be glad to discuss this.

 

All new items added become the property of Delta Model, and are protected

under strict copyright and may not be reproduced.

 

If you would like to keep current with what is new and future releases for new parts, you can add your name to or mailing list.  Go to the contact page and just

add your contact information.

 

 

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